Privacy Policy
Last updated: October 17, 2026
1. Who We Are
Zhejiang LEILI Auto Parts Co., Ltd. (“LEILI”, “we”, “our”) is a manufacturer of windshield wiper systems for buses, coaches, trucks and construction machinery. This Privacy Policy explains how we collect, use and protect your personal information when you visit leiliautoparts.com or contact us for product inquiries and quotations.
2. Information We Collect
- Information you submit to us — when you send an inquiry, request a quotation, download information or contact us, we collect the details you provide: name, company name, email address, telephone / WhatsApp number, country or region, vehicle or product requirements, and any attachments or messages you send.
- Information collected automatically — our servers and analytics tools record standard technical data such as IP address, browser and device type, pages viewed, referring page and visit time.
- Transaction information — if you place an order with us, we collect the company, billing, delivery and contact details needed to perform the contract (including customs and invoicing data).
We do not knowingly collect personal data from children under 16, and our website is intended for business buyers.
3. How We Use Your Information
- To answer your inquiries and prepare quotations, samples and technical documents;
- To provide pre-sales and after-sales technical support;
- To perform contracts: production, packing, shipping, invoicing and payment processing;
- To improve our website, products and service quality;
- To comply with legal obligations (tax, accounting, customs) and to prevent fraud or abuse.
4. Cookies and Analytics
Our website uses necessary cookies — for example to remember your shopping cart contents and language preference — and analytics cookies (such as Google Analytics) that help us understand how visitors use the site. You can delete or block cookies in your browser settings; some site functions may then not work as expected.
5. How We Share Information
We do not sell or rent your personal data. We share it only with:
- logistics and freight partners, for delivering samples and orders;
- payment institutions and banks, for processing payments;
- website hosting, email and IT service providers who process data on our behalf;
- public authorities, when required by applicable law or regulation.
6. Data Retention
Inquiry and correspondence records are kept for as long as necessary to serve you — normally up to three years after the last contact. Order and invoice records are kept for the periods required by Chinese tax, accounting and customs law.
7. International Transfers
LEILI is established in China. If you contact us from the European Union, the United Kingdom or other regions, your data will be transferred to and processed in China in order to respond to your request and perform any contract. We apply appropriate contractual and organizational safeguards for such transfers.
8. Your Rights
Depending on your jurisdiction, you may have the right to request access to, correction or deletion of your personal data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, contact us at leili@leili.com.cn. You may also lodge a complaint with your local data protection authority.
9. Data Security
We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration, including access control on our systems and secure transmission of forms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently revised. Material changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email leili@leili.com.cn or use the contact form on our Contact Us page.
.png)